Manage Account
- How can I change my email address?
- Questions about subtitles (Closed Captioning CC)
- I signed up through Google Play, how can I check if Google charged me for my ViX Premium subscription?
- What are the accepted payment methods?
- My card received a validation charge, why is this happening?
- How can I subscribe to ViX Premium?
Get started with ViX
- Get 4 Free Months of ViX Premium for SKY Users!
- I have a question about ViX con Tigo in my country.
- I need help in English
- What is the difference between the ViX Free and ViX Premium plans?
- Does ViX offer a free plan?
- In which countries is ViX available?
Watch ViX
- Why is an episode or full season not available on ViX?
- Why am I experiencing delays?
- Will I be able to change the subtitle language in ViX from Spanish to another language?
- I can't access ViX Premium after making my payment
- How can I submit a content suggestion?
- Advertising, announcements and commercials
Troubleshooting
- I get the error UI:124
- Error 451
- Error 429: Quick fix
- Samsung TV Error 500
- I see error APE004
- I see error ACTRL071
