Manage Account
- How can I change my email address?
- How can I download titles on my mobile device?
- How can I see what Premium plan I have?
- How to log out from my ViX account?
- How can I log in to my ViX account?
- How can I remove a device?
Get started with ViX
- Samsung Galaxy Store
- I cannot locate my ViX account credentials
- Downloading the ViX app on your VIDAA Smart TV
- How can I log in with my Sky credentials?
- Downloading the ViX app on your Vizio Smart TV
- Downloading the ViX app on your LG TV
Watch ViX
- Why do some titles become premium or get removed from ViX?
- On how many devices can I stream ViX at the same time?
- Why is ViX the largest streaming platform in Spanish?
- What are the ratings for TV shows and films on ViX?
- Why is an episode or full season not available on ViX?
- Will I be able to change the subtitle language in ViX from Spanish to another language?
Troubleshooting
- How to troubleshoot ViX Playback issues on my device
- Error 401 on Roku devices
- Error 706-06
- Error 701 and 702
- I see code: IN_DUNNING
- I see an error with code 129