Manage Account
- How can I change my email address?
- How can I download titles on my mobile device?
- How can I see what Premium plan I have?
- How to log out from my ViX account?
- How can I log in to my ViX account?
- How can I remove a device?
- How can I add and delete content on My List?
- How can I create a kids profile on ViX?
- How can I create, change or delete profiles on ViX?
- How to check Google Store receipt and order number (GPA)
- How to successfully interact with the ViX Chatbot
- Email verification for ViX registration
- Questions about subtitles (Closed Captioning CC)
- I signed up through Google Play, how can I check if Google charged me for my ViX Premium subscription?
- What are the accepted payment methods?
- My card received a validation charge, why is this happening?
- How can I subscribe to ViX Premium?
- Will I receive a payment receipt or tax invoice?
- When does my subscription expire?
- I want to delete my account
- How much tax am I paying?
- When I try to pay, my credit or debit card is rejected, what is the reason?
- Why was I charged after I cancelled?
- I have already made my payment, but I can't see ViX Premium content.
- Can I change my payment due date?
- How can I change the credit card?
- I want to change my payment method
- I cannot update my payment information
- I have a charge that I did not authorize
- I was double charged