Manage Account
- How can I change my email address?
- Questions about subtitles (Closed Captioning CC)
- I signed up through Google Play, how can I check if Google charged me for my ViX Premium subscription?
- What are the accepted payment methods?
- My card received a validation charge, why is this happening?
- How can I subscribe to ViX Premium?
- Will I receive a payment receipt or tax invoice?
- If I cancel my subscription, can I get a refund?
- When does my subscription expire?
- I want to delete my account
- What are the types of parental control settings available for ViX?
- How do I set parental controls?
- How much tax am I paying?
- When I try to pay, my credit or debit card is rejected, what is the reason?
- Why was I charged after I cancelled?
- I have already made my payment, but I can't see ViX Premium content.
- Can I change my payment due date?
- How can I change the credit card?
- I want to change my payment method
- I cannot update my payment information
- I have a charge that I did not authorize
- I was double charged
- I was charged a higher amount than expected
- My payment method was rejected
- I have a balance and have not been charged for the service.
- I get a message "Your account is suspended due to a problem with the last payment".
- What day will I be charged?
- How can I reactivate my account? I cancelled it, but I changed my mind.
- I want to cancel ViX from my izzi plan.
- How can I log in with my izzi credentials?
