What is error code 701?
If you are a Google/Android ViX subscriber and you have encountered error code 701, don't worry, we are going to fix it.
Error code 701 usually occurs when you are already a ViX subscriber and you are logging in with a different account than the one you first registered with.
The message indicates that you already have a valid subscription, but you do not have access due to problems with the email account registered in ViX.
It is likely that the email you are trying to log in with is not the correct one or is not registered in ViX.
Follow the steps below to fix this problem and regain access to your ViX subscription.
Step 1: Verify your email addresses
- Check all the email addresses you may have used when you first signed up for ViX.
- Make sure you are using the correct email address associated with your Google/Android ViX subscription.
Step 2: Sign in to your ViX account
- Open the ViX application.
- Log in using your Google/Android ViX subscription credentials associated with the correct email address.
Need additional help?
Please contact us from the Chat at the bottom of the page, where you can get real-time support or, if you prefer, you can fill out the form under the"Email" button.