How do I cancel my subscription if I purchased it through the ViX website?

1. Visit the cancellation page here.
2. Click on "Cancel my subscription".
3. Follow the instructions on the screen to complete the cancellation.

How do I cancel my subscription if I purchased it with Google?

On the Android phone or tablet you subscribed to ViX Premium on

• Open the Play Store.
• At the top right, click on your profile icon and then click "Payments," then "Subscriptions."
• Find and click ViX Premium in your list of subscriptions, then cancel the subscription.

How do I cancel my Apple subscription on my iPhone or iPad?

If you signed up for ViX Premium through the App Store, follow the steps below by visiting support.apple.com to contact Apple Support. You can also find the same information here.

On your iPhone or iPad

1. Open the Settings application.
2. Tap your name.
3. Tap Subscriptions. (If you don't see "Subscriptions", tap "iTunes & App Store". Then tap your Apple ID, tap View Apple ID, sign in, scroll down to Subscriptions, and tap Subscriptions.)
4. Press ViX Premium.
5. Press Cancel Subscription. If you do not see "Cancel Subscription", the subscription is already canceled and will not renew.
6. Press Confirm.

How do I cancel my subscription if I purchased it through my Roku device?

Press the home button on your Roku remote. Use the keypad to locate ViX Premium.

• Click the star button (*) to open the options menu.
• Choose "Manage Subscription" and then "Cancel Subscription".

If the "Manage Subscription" option is not available, try these same steps on each of the Roku streaming devices you own.

How do I cancel my subscription if I purchased it with Roku over the web?

Go to the following link my.roku.com and log in.

• Choose "Manage Subscriptions" under "Manage Account".
• Search for ViX Premium in your active subscriptions.
• Select "Cancel Subscription" and then confirm.

How do I cancel my subscription if I purchased it with Samsung?

The steps vary depending on the model of TV you have. For more information, please refer to Samsung's article on subscription cancellation at the following link Samsung.

To cancel through Samsung go to the following link samsungcheckout.com and log in with your Samsung account.

• In the "Purchase History" menu
• select "Subscriptions".
• Find your ViX Premium subscription
• Choose "Cancel Subscription."

Once cancelled, you should receive an email from Samsung confirming your cancellation. You will continue to enjoy ViX Premium until your subscription expires at the end of your billing cycle.

How do I cancel my subscription if I purchased it with Apple TV?

On Apple TV, you can edit subscriptions only for tvOS apps that are installed on that Apple TV.

1. Open Settings.
2. Select Users & Accounts, and then select your account.
3. Select Subscriptions.
4. Choose ViX Premium, and then select Cancel Subscription. If you do not see Cancel Subscription, your subscription has already been canceled and will not be renewed.

How do I cancel my subscription if I purchased it through Amazon?

If your subscription was purchased through the Amazon Appstore, you can cancel it directly from your Amazon account page.

• Go to "Appstore Subscriptions" at Amazon Subscription and log in with your Amazon account.
• Search for ViX Premium in the "Your Subscriptions" section and turn off auto-renewal.

How do I cancel my subscription through Mercado Libre?

To cancel your ViX subscription through Mercado Libre, follow these steps.

1. Visit the subscription management page in Mercado Libre (https://www.mercadolibre.com.mx/suscripciones/vix/admin).
2. Select "Cancel my subscription".
3. Follow the instructions on the screen to complete the cancellation.