Please follow the steps below to try to resolve the Play010 error:
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Remove the app from your device.
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Check the version of the app (You need to have the latest version).
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Reinstall the app
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Log in to ViX and look for the Sign in option or click on this link https://vix.com/es-es/iniciar-sesion
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Enter your email credentials and password
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Try to play again
Still seeing the Play010 error after following these steps?