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I get error message 001

To address this issue, please follow these steps:

  • Close ViX entirely (make sure it is not running in the background).
  • Launch ViX again and attempt to play the content once more.

If the Error 001 persists, no need to worry! We are here to help!

Please contact us via Chat, where you can have real-time support from one of our live agents. If you have not done so yet or if you prefer, you can fill out the form under the "Email" button.

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