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403 error messages on Apple devices

We are aware of the situation with error code 403. We recommend that you uninstall and reinstall the application.

How to uninstall ViX on Apple

  1. Touch and hold the app.

  2. Press Remove app (minus sign).

  3. Tap Delete app, then tap Delete to confirm.

How to install ViX on Apple

Open the App store, type "ViX" in the search box, click Get, then click open or enter here.

If the problem persists:

Please contact us via Chat, where you can have real-time support from one of our live agents. If you have not done so yet or if you prefer, you can fill out the form under the "Email" button.

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