We are aware of the situation with error code 403. We recommend that you uninstall and reinstall the application.
How to uninstall ViX on Android
Open the Google Play Store app.
In the upper right corner, tap the Profile icon.
Press Manage apps and devices > Manage.
How to install ViX on Android
Enter the Google Play store search for "ViX", select the ViX icon and click Install or go here.
If the problem persists:
Please contact us from the Chat at the bottom of the page, where you can have a real time attention or, if you prefer, you can fill out the form found in the"Email" button.