Validation charges apply the first time you register or update your credit or debit card as a payment method and are done automatically, in order to confirm that the card is valid and working, however, this charge is automatically invalidated as soon as it is made. If you do not see the charge cancellation, you should contact your bank to confirm if they can see it in their system, if not please contact the customer service team.
Please contact us from the Chat at the bottom of the page, where you can have a real time attention or, if you prefer, you can fill out the form in the"Email" button.