If you made your ViX Premium subscription through an app store (Amazon, Apple, Google or Samsung), to sync your payment you must restore your subscription by performing the following steps:
Open the ViX app on the phone, tablet or TV device where you subscribed.
Verify that your session is closed.
Choose a premium program or movie and then click "Sign In".
Select "Restore Purchase."
If there is an active ViX Premium subscription in the app store, we will restore it. Once your subscription is restored, you can log in and stream on any compatible device.
If you need additional help:
Please contact us from the Chat at the bottom of the page, where you can have real-time attention or, if you prefer, you can fill out the form under the"Email" button.