If you are experiencing this error it is very likely that the App is not synchronized correctly with your device. Please perform the following steps:
Uninstall the App
Restart your Fire stick
Reinstall the App
With this process you should be able to see the content. If the problem persists:
Please contact us from the Chat at the bottom of the page, where you can have a real time attention or, if you prefer, you can fill out the form found in the"Email" button.