If you receive the ui:113 code message, it means that you have no internet connection or your connection is unstable. To fix it, you can try the following:
- Click the Retry button.
- Connect to a network or check your connection.
- Log out of the app and log back in.
- Make sure you have the latest version of ViX.
If none of these options work.
Please contact us from the Chat at the bottom of the page, where you can get real time attention or, if you prefer, you can fill out the form under the"Email" button.