On the same device where you logged in to create your subscription:
- Go to https://sdigital.movistar.com.mx/vix or from the Movistar MX App in the Purchase – Services section.
- Select the ViX Premium option with your Movistar number
- Enter your Movistar number and click Confirm.
- You will see a message indicating that you already have an active account.
- Click on "If you wish to unsubscribe, enter here"
- Register your Movistar number and click Confirm
- You will receive an SMS with your security code, enter it and click confirm.
- A message showing that your Cancellation was confirmed should appear.
Note: This offer is only available in Mexico.
Do you have any other question?