To activate your ViX Premium account, use any web browser on your PC or mobile device and visit the link below to begin the registration process and enter your code by following these steps:

How to activate ViX Premium with Walmart?

• Go to the Walmart Beneficios or Bodega Aurrera Beneficios site and create your account or log in.

• Click on the ViX benefit banner to get your barcoded coupon.

• Show your coupon at the Walmart or Bodega Aurrera checkout.

• The cashier will scan the coupon and then, make the payment with any available method.

• You will receive an SMS with your ViX Premium redemption code.

• Go to https://vix.com/es-es/cupones/crear-cuenta/walmart, enter the code received and enjoy ViX Premium!

Ready! You will arrive at the welcome screen where we will confirm the success of the redemption. Enjoy!

What do I do if I don't receive my code via SMS?

If you do not receive your code via SMS, please contact the Walmart customer service team.

What if I already have a ViX Premium account? Can I use it with Walmart?

When activating ViX Premium with Walmart you must create a new account using an email address never before registered with ViX. Remember that you must cancel the direct subscription with ViX, the Walmart code cannot be combined with other promotions

If I already have a free ViX account, can I change it to Walmart?

Yes, you can use it, just make sure you are logged in properly to activate your coupon.

How can I cancel my ViX Premium subscription if I activated it through Walmart?

There is no need for you to cancel, as the validity of your coupon extends for three months for the ViX Premium service.

On which devices can I watch ViX Premium?

We would like to share with you a list of devices that are compatible with ViX, allowing you to enjoy your favorite content:

Mobile: iOS, Android and Samsung Galaxy

Tablet: iPad, Android and Fire Tablet

Web: Chrome OS, macOS, and Windows PC

Smart TV: Android TV, Fire TV, Roku, Samsung TV*, LG TV**, Apple TV, VIDAA Smart TV and Vizio Smart TV***.

It is important to remember that there is currently no compatibility with Xiaomi Mi Box, nor video game consoles.

*We regret to inform you that the Tizen operating system is not 100% compatible with our application.

LG TV is only available in the United States, Mexico and Puerto Rico. More details available here.

***Vizio Smart TV is only available in the United States and Puerto Rico. More details available aquí.

If you want to know more about how to watch ViX on your VIDAA Smart TV, click here.

How many devices can I watch ViX on at the same time?

You can have ViX Premium on up to 10 devices and you have the ability to stream ViX on up to 3 devices simultaneously.

I get a message "Your email or password is incorrect"

Make sure you are using the email and password you used during your subscription. If you don't remember it, you can use the"Forgot your password" option and follow the instructions to reset your access.

How can I change my password?

Resetting your password is quite easy. Here we explain how to do it in a simple and quick way. We suggest you to use your web browser at your smartphone or PC to make the process successful:

• Enter our website from your favorite browser click on the following link ¿Olvidaste tu contraseña?
• Type your email and click on the “Enviar” button.
• Check your inbox to find our email.
• Follow the instructions to create your new password, log in again, then you're ready to enjoy!

If you do not receive the email or encounter problems during the process, do not hesitate to let us know.