Are you having trouble accessing your new ViX subscription when purchasing your Premium plan through the Google Play Store? Here we share some points that you can review:
- Make sure you enter your email address registered with ViX when making your purchase, don't forget to check that it is written correctly
- Make sure you're not connected to an active VPN or any other location-changing mechanism. Keep in mind that during any purchase, the country set up at your Google Play Store account should match with your location.
- Double-check that your Google Play Store account is properly set up with a valid payment method and that there's no issue on your Play Store subscription to ViX.
- Remember that If you subscribe ViX Premium through the Google Play Store on your device, the store settings will be used for the process.
- To troubleshoot, you can try closing the app completely, ensuring it's not running in the background, and then open it again to see if the issue persists.
Are you still seeing the 701 or 702 error after following these steps?