Resetting your password is quite easy. Here we explain how to do it in a simple and quick way. We suggest you to use your web browser from your smartphone or PC to make the process successful:
- Enter our website from your favorite browser click on the following link ¿Olvidaste tu contraseña?
- Type your email and click on the “Enviar” button.
- Check your inbox to find our email.
- Follow the instructions to create your new password, log in again, then you're ready to enjoy!
If you do not receive the email or encounter problems during the process, do not hesitate to let us know.
Note: Currently, only Spectrum customers in the U.S. except Puerto Rico, can access our ViX Premium content via outbound authentication. We will update this article with additional providers and regions as they become available.