How can I check the balance on my card?
If you are a ViX Premium user, you will be able to see the available balance on your gift card by logging into the "My Account" section.
If you are a ViX Gratis user and you chose to pay with a card at the time of redemption, the total value of the card will be applied to the account, leaving the card with a balance of 0.
Please note that free users who convert to premium by using a gift card will receive an email confirmation of the transaction.
Note: ViX Gift Cards are only available for customers residing in Mexico and in Colombia.
We will update this information as availability extends to additional countries.