If you are experiencing Código: PLGNL002, please make sure you do not have any ad blockers enabled that may be affecting the video experience.
Some ad blockers can prevent online videos from playing, causing errors like PLGNL002. Although their function is to remove unwanted ads, sometimes they block legitimate content such as videos.
- To fix this issue, simply disable any ad blockers you have enabled on your web browser or device. This will allow the videos to play correctly and prevent the PLGNL002 code.
- Disabling the ad blocker may result in unwanted ads on other pages or applications. If you prefer to keep it enabled, look for an option to allow this feature to be used on specific sites.
Once this feature is disabled, simply make sure to close ViX completely (click here to see the steps), and log in again to play your favorite content.
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