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I get the Play001 error

Please follow the steps below to try to resolve the Play001 error:

  • Close the ViX tab 
  • Delete search history 
  • Delete cookies and cache
  • Enter ViX and look for the "Iniciar sesión" option
  • Try to play again

Still seeing the Play001 error after following these steps?

Please contact us via Chat, where you can have real-time support from one of our live agents. If you have not done so yet or if you prefer, you can fill out the form under the "Email" button.

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