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I see error APE004

If you see the Code: APE004 on your iOS device, here are a few steps you can try to resolve the issue:

  • Uninstall the app from your device.
  • Make sure the date and time are set correctly.
  • If you're using a VPN, DNS, or an ad blocker, we recommend disabling them in your device settings.
  • Reinstall the ViX app from the App Store.
  • Open the ViX app, log in, and try playing again.

Are you still seeing the APE004 error after following these steps?

Please contact us via Chat, where you can have real-time support from one of our live agents. If you have not done so yet or if you prefer, you can fill out the form under the "Email" button.

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