Streaming delays are common during live events. Additionally, they may vary depending on your internet speed and location.
Pleasenote: If you experience delays during the World Cup broadcast, you can tune in from TUDN Zone.
If you believe this delay is due to our app, please follow the steps below:
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Check here that your device is compatible with ViX.
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Verify that your internet connection is stable.
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Make sure you have the latest version of the app.
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Reinstall the app and start a new session.
Do you have any other questions?
Please contact us from the Chat at the bottom of the page, where you can have a real time attention or, if you prefer, you can fill out the form in the"Email" button.
