Streaming delays are common during live events. Additionally, they may vary depending on your internet speed and location.
If you believe this delay is due to our app, please follow the steps below:
-
Check here that your device is compatible with ViX.
-
Verify that your internet connection is stable.
-
Make sure you have the latest version of the app.
-
Reinstall the app and start a new session.
Do you have any other questions?
Please contact us from the Chat at the bottom of the page, where you can have a real time attention or, if you prefer, you can fill out the form in the"Email" button.