If you are experiencing issues activating your ViX Premium account, make sure:
-
You have downloaded the latest version of the ViX app; if you previously downloaded the ViX app, ensure it is up to date.
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You are logged in with the same billing account that your Pantaya subscription was billed through. For instance, if you subscribed to Pantaya through Google Play, you must be signed into an Android device with the same Google Play Store account to activate.
Keep in mind: you cannot use an email address currently associated with a ViX subscription.
After launching the ViX app, you will be prompted to activate your account using your email address and password.
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I can't activate my VIX account using my Pantaya credentials.
If you are having trouble activating your ViX Premium account, please make sure you:
- You have downloaded the latest version of the ViX application; if you downloaded the application previously, make sure it is up to date.
- You are logged in from the same device where your Pantaya subscription was billed.
Pleasenote: you cannot use an email currently associated with a ViX subscription.
When you open the application, you will be prompted to activate the account using your email and password. If you are unable to log in, please contact our customer support team.
resizable-blocks-widget
To enable the use of resizable-blocks-widget within an article, add a div with an id="custom-use-resizable-blocks-widget" as shown in the following code:
Any text or HTML placed inside the mentioned
The proper way to define a Content Block is to wrap every tag with a
tag to define the title of the block and any other content you want to display when opening the widget.
Here is an example of a properly defined block (you can verify the Content Block structure by clicking on the source code button at the top of the edit page):
Title of the block
Text to be displayed. (Can contain other HTML tags inside).
Note: All the
tags inside the will be removed and only the first appearance will be used as the block title. Please don't use other tags inside the content of the block.
tags inside the content of the block.
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Please contact us from the Chat icon found at the bottom of the page, where you can have real-time support from one of our live agents or, if you prefer, you can fill out the email form found here.
